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Comments from our clients
Below are just some of the many wonderful messages we've received from our clients.
John and Alison Coote, United
 This was our first trip to New Zealand and the service provided by NZ Encounters was invaluable. During the planning of our itinerary we were given plenty of helpful advice to shape the holiday to give us a wonderful introduction to many aspects of New Zealand. The personalised guide containing directions, contact numbers, suggested activities and restaurants allowed us to enjoy our holiday without having to search for the information elsewhere. The personal recommendations we were given by the company were all current and of a high standard. Whenever we needed assistance during our trip it was quickly and efficiently provided, allowing us to continue enjoying our holiday. We have no hesitation in recommending NZ Encounters for a wonderful, personalised trip of a lifetime.
Zhang Yewei, China
 It is a perfect service for us, in other words it is a pleasant cooperation between your company and my family, our Children's favorite activity was the Horsepower Experience in Christchurch, just a wonderful day thank you.
Lan & Dennis Yeung, Canada
 We found that New Zealand does live up to its reputation for its vast unspoiled outdoors which is well maintained and looked after, reflecting how New Zealanders place a high value on their country's natural environment.
We appreciate being able to see so much beauty and such great variety of landscapes as we travelled through the country, due also to your ingenious planning. But most of all, we appreciate the people of New Zealand. They are one of the most hospitable, friendly and kind peoples we have ever met and get to know; it is a privilege we do not take lightly. Our vacation would not have been as great an experience if not for the people of New Zealand, and folks like you, Dimitri and your co-workers. Your sincere wish to do a great job for your clients is evident and well appreciated.
Given that we had left our planning very late, there really was'nt much time to do a more throughour Planning job, So, we feel that you have done a marvellous job for us, given the time constraints. We definitely appreciate the personal touch you have extended us.
Mrs. Olivia Chan & Family
We return to Singapore yesterday evening from our holiday in New Zealand. On behalf of my family and my son Ronald, I wish to sincerely thank you for arranging such a wonderful holiday for my family in the South Island of New Zealand. It was an unforgettable event in our life.
My family also appreciate the excellent services provided by all staff and people involved during the trip. Please help my family to say a big "THANK YOU" to them all once more.
Joanna and Henry, London
Exceptional, personal service from NZ Encounters! They take all the hassle of planning a trip away from you. Tell them your wishes and this miraculous trip appears, covering everything you want to do! We highly reccomend them!!!
Penny Takier USA
 New Zealand Encounters couldn't have done a more outstanding job in aiding us with our plans to see New Zealand by plane and car. When the bad weather hit the north island, we even got a phone call making sure we were okay and not having any problems. They made themselves available to us the entire trip, but we never had the need to make a phone call. Our accommodations were exactly what we asked for and all the hosts at the hotels were wonderful in answering any questions we had about the local area. The detailed plans and maps made for us were of great comfort. We never felt left alone or deserted if we needed them throughout the entire planning process. Thank you Colin and David for a long remembered vacation.
I do miss New Zealand......I would love to live there and have sheep (only for sheering).
Bill & Judy, USA
The best trip ever! Brilliant, as you say! Thank you so much.
Noel and Sue Bennett, USA
Now that we have returned from our New Zealand trip, I want to thank you for the wonderful experience you provided us. On a scale of 1 to 10 for vacation trips, it was a solid 10.
Raffaella and Family, USA
... after 20 gorgeous dreaming days! Anyway, it's been fantastic, I'm speechless, don't know how to put it. A life lasting memory for us, a milestone.
Phil and Norman, USA
We felt that the service was truly excellent. It was the perfect first trip for us and very well planned. We appreciate your efforts. We hope to visit again and will certainly contact you for help.
Stew, Lisa and Family, Japan
We really enjoyed our total vacation! Even though the boys are young, we really enjoyed everywhere and are talking about coming back again in a few years to hit the sights we missed.
Peter and Eileen, UK
In general we both enjoyed our time in New Zealand immensely and think that having the trip arranged by you was a good way of doing it for people like us with no contacts or relatives in NZ. Thank you for your efforts and think you did a very good job.
Jon and Diana, USA
We had a fantastic trip to New Zealand and are in love with your country! You were invaluable in planning our trip, and we thoroughly enjoyed our experience because of the guidance you provided. We will definitely recommend New Zealand Encounters to other travellers.
Ross and Mike, Australia
We think you did a remarkable job, given the time frame you had to work with, we were particularly impressed with the questionnaire at the beginning of our relationship, it was concise and enabled both parties to get down to the business of finding exactly what was needed to make the holiday a success.
Gerry and Flo, UK
...thanks for arranging such a fantastic holiday - the best we have ever had. The holiday totally exceeded our expectations, and we very quickly acclimatized to your very professional arrangements.
The Idelsons
What a great time we had in NZ and how excellent and professional were all your arrangements. Many thanks for adapting the schedule to our time frame and needs and providing a care-free, detailed framework of arrangements and guidance that still allowed us a good deal of freedom to make our own choices.
The Benson Family, USA
What a perfect family vacation you created for us! You convinced us to do things we never would have booked for ourselves but the boys really enjoyed it all and we really enjoyed their excitement over it all. Thank you for your phone calls during our travels.
Jane and Bob, California, USA
Every arrangement you made was right on! From directions, to restaurant recommendations to shopping opportunities - how do you do it? Should you ever need a referral, please use us!
Mary and Jake Jacobson
... how much we appreciated the first rate job you did in planning and scheduling our trip. We especially appreciate your availability to us while we were in NZ and your ability to juggle arrangements and reservations for us. To say we enjoyed working with you would be a genuine understatement. Thank you for making a supremely enjoyable holiday possible for us.
Tom and Elizabeth Tierney
Thank you very much for the professionalism displayed regarding our trip to your wonderful country. Everything was nifty - especially Hadleigh B and B - we look forward to making referrals to you with complete confidence that people will be secure in all arrangements.
David M. Gerstein, USA
Now that we have returned to New York, I want to thank you and the others at New Zealand Encounters for the excellent services which were provided. Our trip turned out to be everything that one could hope for. We were very pleased with all of our accommodations.
Marcia and Bruce Mumbrue
Full of delightful surprises! The pace was perfect. We never felt rushed or that we were missing too much. My husband and I count this vacation as one of our best. Thanks again for all of your help.
Gordon and Gordie Earle
The biggest surpise for me was how uncrowded New Zealand is (especially cars on the road) and how unspoiled the scenery. It was a very plesant surprise. I would use NZ Encounters again and have already recommended you to friends. You were great.
Art Schiff
In summary you did a superb job. What a magnificent country with delightful people, charming accommodations and fantastic activities! We have only just begun to recover from the time difference and travel "exhaustion" but will never recover from the fun, beauty and excitement that you helped us to experience. So many thanks.
Malcolm and Susan Robinson
This note is just to let you know that we almost certainly made an error in not choosing your carefully designed plan for our travels to New Zealand.
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